Our policy lasts 3 days. If 3 days have passed since your purchase, we unfortunately can’t offer you a refund or exchange.
Eligibility for Refunds
As we only sell digital products, please note that only unused, unopened, and non-downloaded items qualify for refunds. Once a digital product has been downloaded or accessed, it is non-refundable.
Non-Returnable Items:
- Gift cards
- Downloadable software products
- Personalized digital reports and kundali services
To complete your refund request, please provide a receipt or proof of purchase.
Partial Refunds (if applicable)
Partial refunds may be granted if:
- A product was purchased but not accessed or downloaded.
- Any technical issues are identified due to a platform error.
Refunds (if applicable)
Upon receiving your refund request, we will inspect eligibility based on usage records. Approved refunds will be processed within 7-10 working days and credited to your original payment method.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, check your bank account, then contact your credit card company or bank, as processing times may vary. If you’ve done this and still haven’t received your refund, please contact us at [insert email].
Sale Items (if applicable)
Only regular-priced items are eligible for refunds; sale items cannot be refunded.
Exchanges
Since all products are digital, exchanges are generally not applicable. However, if there’s an error in the digital content provided, please contact us for assistance.
Gifts
If a digital product was purchased as a gift, we will issue a gift credit for the return value if eligible.
For any questions regarding refunds or product issues, please reach out to us at [insert contact information].
